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Website Basics

  • Troubleshooting: Access Problems

      I can't log in to my account. There are many possible reasons for this type of problem. If you...
  • Troubleshooting: My Website is Inaccessible

      Here are some common reasons why your site may be down.
  • Troubleshooting: My Site is Slow

      If your site has suddenly become slow or has been getting increasingly slower over time, take a look at...
  • How to Set Up a 301 Redirect

    What is a 301 Redirect?   A 301 redirect is a way to permanently reroute traffic from an old URL to...
  • Accessing Your .htaccess File

    Accessing Your .htaccess File By Domain Log into the Account Control Center (ACC) Click Domains in the left sidebar Click...
  • Troubleshooting: Broken Links

    Broken links can be frustrating and can upset the flow of visitors through your site. We've put together some common...
  • Troubleshooting: Images are not Loading

      Here are some common reasons why images won't load. Permissions are incorrectly configured Your image has been corrupted Your...
  • Block Hotlinking with .htaccess

      What is Hotlinking? “Hotlinking” is when someone links to your site’s resources, such as videos or images, and displays...
  • A Guide to Turning Your Domain into a Website

      So you have a domain name registered and you have a web host, but how do you get your...
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